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Kelcey & Hall

Call us on 0117 927 9604
enquiries@kelceyandhall.co.uk

Website disclaimer

Privacy

We at Kelcey & Hall are committed to ensuring your privacy is protected and understand the need for protection of all personal information provided by you to us. We set out below our Privacy Policy.

Your consent

By using our Website you consent to the collection, retention and use of your personal information for legitimate business purposes.

If you wish to receive information about our products and services from time to time, please contact us stating “please keep me informed” in the subject line with details of the information you require.

Occasionally we may wish to forward your details to other businesses in order that they may keep you informed about other relevant products and services that may be of interest to you. If you wish to receive such information please state “please keep me informed of other products and services” in the subject line.

If after giving consent you wish to withdraw it at any time, please contact us at the address on our home page.

Retention, use and collection of information

We collect, retain and use information about you if we believe it is justified, required and useful in order to conduct our business effectively and provide you with information about services and/or products we believe will interest you.

Protection of information

Appropriate security standards, procedures in regard to collection, use and retention of your information is maintained by ourselves to prevent unauthorised access or disclosure. If you contact us, our security procedures may mean that we request proof of identity before we are in a position to disclose information to you.

Disclosure to third parties

We do not disclose your personal information to any third party without consent from you except when necessary in relation to the supply of products and/or services by us to you or to protect against fraud or any other crime (usually providing such information to a reputable information reporting organisation) or should we in the future sell our business then to the purchaser of that business.

On occasions we may share non-personal, non-individual information with third parties for business purposes. This could be information to partners such as demographic groups or advertisers on our Website. No disclosure will be made in relation to personal information that could identify a particular visitor to our Website.

Employee access to information

Information that is provided to us is disclosed to our employees and representatives on a need to know only basis and Kelcey & Hall can confirm that all such persons understand client confidentiality and privacy.

Cookies

“Cookies” may be used on our Website. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies do not typically contain any information that personally identifies a user but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies can be used by web servers to identify and track users as they navigate different pages on a Website and identify users returning to a Website. Blocking all cookies will have a negative impact upon the usability of many Websites. You can delete cookies already stored on your computer.

Updating, maintenance and accuracy of information

We rely on users of our Website notifying us if personal information requires updating or deleting. We will do our best to ensure all information held relating to users is kept up to date and accurate.

Links to other websites

Our Website may have links to other sites operated and/or owned by third parties. We have no control over third party sites and regret cannot accept responsibility if you decide to enter them.

If you have any questions regarding our Privacy Policy please contact Kelcey & Hall and we will be happy to respond to you as quickly as possible.